Effective Date: 2025 - 2026
Entity Covered: Appen USA (www.appenusa.com & www.appenusatalent.com)
At Appen USA, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our websites, sign up for opportunities, participate in projects, or interact with our services. We are committed to maintaining transparency and safeguarding your data with industry-standard security practices.
Appen USA is a U.S.-based company that provides remote technology and customer service solutions across various industries. We operate exclusively within the United States and do not share operations with any international Appen entities.
We may collect the following types of personal information:
Contact Information (name, phone number, email address)
Account Details (username, password, profile information)
Employment-Related Data (resume, background, certifications)
Billing & Reimbursement Data (address, receipts, direct deposit info)
Technical Data (IP address, browser type, operating system)
Communication History (emails, chat logs, support interactions)
All information is collected lawfully and with consent during account registration or project participation.
We use your data to:
Process applications and match candidates with roles
Manage onboarding, certification, and project assignments
Facilitate software license distribution and equipment reimbursement
Respond to support inquiries
Improve our website, services, and internal processes
Ensure compliance with U.S. employment laws and cybersecurity standards
We do not sell your personal information. We may share data only with:
Authorized internal departments (HR, IT, finance)
U.S.-based service providers assisting with background checks, payments, or technical support
Legal or regulatory bodies, if required by law
All third parties are contractually bound to maintain confidentiality and security.
We implement strict technical and organizational measures to protect your information, including:
Encrypted communication and secure data storage
Role-based access control
Multi-factor authentication
Regular audits and system monitoring
Our website may use cookies or similar tracking technologies to enhance user experience, collect usage analytics, and remember preferences. You may disable cookies in your browser settings, though it may limit certain site functions.
As a U.S.-based user, you have the right to:
Access or update your personal information
Request deletion of your account or data (subject to legal obligations)
Opt out of non-essential communications
Contact our support team with privacy-related concerns at: [email protected]
We retain personal information only as long as necessary to fulfill the purposes outlined above, or as required by law. Inactive accounts may be purged after a defined period of non-use.
Appen USA does not knowingly collect data from individuals under 18 years of age. Our services are intended for U.S.-based adults eligible to work.
We may update this policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our services indicates your acceptance of the updated terms.
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
📧 [email protected]
📍 Appen USA — United States Operations
🌐 www.appenusa.com | www.appenusatalent.com