Web Chat Sales Consultant – Remote
Do you want to be part of Appen’s top sales team? Realistic earnings average between $65,000 and $95,000 per year (base + commission), with high performers at the top of the range.
At Appen, we foster a challenging, fast-paced work environment with a focus on small teams, forward progress, and continuous improvement. With more than 7,000 team members worldwide, the opportunities are endless. As a Web Chat Sales Consultant – Remote, you’re ready to set sail with a great earnings potential.
What you will be doing during your career with Appen:
- Handle inbound sales chats from consumers, identify their needs, make recommendations, and close the sale (no cold calling, ever)
- Make follow-up outbound call, overcome objections, and close the sale
- Build lasting relationships to drive consumer loyalty
You will be a great fit if you:
- Bring previous web chat experience
- Enjoy working from home in a fully virtual environment
- Have excellent written communication (grammar, spelling and punctuation)
- Are good with time management and multi-tasking skills
- Are coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit
- Have a good understanding of world geography
What we offer you:
- Highly competitive compensation plan (base + commission)
- Full benefits including medical, dental and vision at a highly subsidized rate (some plans are fully paid by Appen)
- Paid training, vacation, holidays and sick time and a 401k company match
- Opportunity to take a free and/or discounted cruise
- Highly subsidized gym membership
- Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name
- Pride and excitement of joining an award-winning team, previously named #1 in ocean, #1 in river and #1 in customer service.
To be considered for a career with us, you will need:
- Proven ability to type 40+ words per minute
- Ability to maintain individual sales goals within a defined schedule
- Previous sales experience with ability to close on the first call
- Previous call center experience
- Flexibility in your schedule, to include evenings, weekends, and holidays
To be successful working from home:
- Proficiency with basic computer applications and equipment
- MS Office products (Excel, Outlook, and Word)
- Web conferencing software (Zoom, Teams)
- Windows Sound and Video Settings
- Must be able to provide:
- A distraction-free workspace/environment
- Space for a desktop computer with two to three monitors
- Stable power source and internet connection:
- Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds) and ethernet connection
- Connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi’s, or Hotspots
- Ability to ‘plug in’ your equipment to your Modem/router during work times
About the Company
Appen USA is proud to be an equal opportunity employer. Appen USA embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don’t take our word for it, check out some of the diversity and women in leadership awards on appencompany.com.