About the Role
🏡 Work from home
🚗 No hassles of commuting
📆 Schedule your own hours
🙌 Work when it’s convenient for you
🏭 Gain experience in different industries
💵 High pay rates
Appen USA seeks courteous, helpful employees or independent contractors for a one-of-a-kind opportunity to provide customer support to our customers from the comfort of their homes. In this role, you will help customers with product and support while using your technical skills.
Appen USA is a customer experience business process outsourcing leader providing work-from-home opportunities to employees across the World. Why join the Our Team? There are many perks to contracting with us!
Requirements
Required Skills
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Customer service experience and demonstrated ability to deliver high-quality customer service across different channels (phone, chat, e-mail)
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Excellent written and verbal communication
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Attention to detail
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Friendly tone and professional demeanor
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Self-motivated and resourceful
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Tech-savvy and avid computer user
Schedule:
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Flexible schedule opportunities
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Available anytime between 7 am – 11 pm CT
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Weekday and weekend options
Compensation:
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Earn up to $28 – $38 per productive hour (paid by the minute worked)
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Contractors are guaranteed a minimum of 45 minutes for each available hour
Work Environment Requirements:
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Quiet, uninterrupted space
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Organized desk area
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Professional appearance (if on camera)
About the Company
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.
At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.