About the Role
Appen’s Associate Project Manager is responsible for monitoring and driving key performance metrics for a group of independent contractors (ICs) doing search, social media and/or ecommerce evaluation, review, tagging and content annotation. The APM works collaboratively with an Appen team to meet all project and client requirements.
Requirements
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BS or BA degree from an accredited university or equivalent work experience preferred
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Minimum 1-2 year of quality management experience in a metric -driven setting working in a production, operation, or call center environment is desired
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Advanced Excel skills required
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Experience managing and prioritizing large volumes of email correspondence
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Experience with a Windows operating system and Office suite of products
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Proficient in English. Excellent oral and written communication skills
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Bi-lingual in a second language is a bonus
About the Company
Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.